Casebook

1. Case Study

   The systems behind a seasonal business.

   Buying the stock and building the systems that keep track of it are parts of the same job.

   OperationsData & integration
2. Case Study

   A meeting ends. The work carries on.

   Running the day-to-day work of a small industry association: meetings, finances, membership, communications and programming, with documented processes to maintain continuity.

   GovernanceOperations
3. Field Note

   The file is not the finished thing.

   Working through layout, materials, equipment and finishing to turn information into something people can use.

   Design & productionInfrastructure
4. System Trace

   When a sale price disappeared between POS and commerce.

   A promotion was saved in CounterPoint, but the sale price was missing in Shopify. I traced the integration and built read-only SQL diagnostics.

   Data & integration
5. Case Study

   From asking for help to handling the work.

   I built a public service website and a separate staff application for reviewing requests, working with documents and updating status.

   OperationsData & integration
6. Case Study

   An artist's work. A business around it.

   My part was the domain, email, website, commerce and business setup around a tattoo artist’s work.

   CommunicationOperations
7. System Trace

   Background audio over existing business infrastructure

   I built a background-music application that connects an online audio stream to an existing PA system.

   Infrastructure
8. Case Study

   One phone system. Two businesses. Different rules.

   I configured separate incoming-number mappings, hours and menu logic within one shared phone system.

   InfrastructureOperations
9. System Trace

   Preparing inventory transfers between ERP systems.

   A converter that selects finished materials, prepares import files and keeps records for checking and correcting transfers.

   Data & integrationOperations
10. Case Study

    The sign was only the beginning.

    Replacing a manual letterboard with a scheduled roadside display, then rebuilding its control system when the original support path ended.

    Design & productionInfrastructureCommunication
11. System Trace

    Shared data for roadside and checkout displays.

    Shared business-data feeds, adapted for a roadside sign and the customer displays at the tills.

    Data & integrationCommunication
12. System Trace

    Programme signup and email follow-up.

    Connecting signup interests to programme emails, alongside the weekly availability campaigns I prepare manually.

    CommunicationData & integration

Selected Work