Work.
Selected examples of business judgment, systems implementation and ongoing responsibility.
Start with the selected work below. The Casebook holds the detailed stories; Projects is the wider catalogue of client work, tools and experiments.
Selected work
A seasonal garden-centre operation grew into a more complex year-round business. My work grew with it: from seasonal employee to the person carrying problems across operations, systems and commercial decisions.
- Operating models & handoffs
- Business systems & integration
- Software & internal tools
- Reporting & information
- Implementation & leadership
Running the day-to-day work of a small industry association: meetings, finances, membership, communications and programming, with documented processes to maintain continuity.
- Governance & association operations
- Implementation & leadership
Replacing a manual letterboard with a scheduled roadside display, then rebuilding its control system when the original support path ended.
- Infrastructure & physical systems
- Digital media & finished output
- Software & internal tools
A converter that selects finished materials, prepares import files and keeps records for checking and correcting transfers.
- Operating models & handoffs
- Software & internal tools
- Reporting & information
Implementing NCR CounterPoint was the beginning. The larger job was keeping a core retail system aligned with changing payments, hardware, ecommerce, reporting and operating requirements.
- Business systems & integration
- Reporting & information
- Implementation & leadership
Client engagements
The public website is one part of the work. These engagements also connect the identity, communication and day-to-day workflows behind it.
Website & operational application Built
South Sask Process Services
Business discovery and scoping through domain setup, public web presence and the operational software behind it.
- Business discovery & scope
- Domain, email & branding
- Web & customer experience
- Search & shareability
- Operational software & business workflows
- Health & observability
Portfolio & booking website Built
Trash Grandma
Domain and branded email, web and commerce, and the marketing and business workflows around them.
- Domain, email & branding
- Web & customer experience
- Search & shareability
- Email marketing & automation
- Operational software & business workflows
Projects
Products, tools and experiments behind the work. These are a few examples; the full catalogue includes current work and earlier builds.
AfterCheck
In development
Private customer feedback and follow-up software for local businesses and service teams.
My Inky Friend
Prototype
A paused product prototype with packaging, a website and digital birth certificates, built around a licensed 3D model.
POS / commerce diagnostics
Built
SQL diagnostics for tracing promotional pricing across POS and commerce systems.
View project: Weather-to-signage adapter →
View project: Camera recording & remote support →
View project: IP phone-system implementation →
View project: Receipt-printer task tool →
View project: Raspberry Pi printer controller →
View project: Pico GitHub Activity →
View project: Background-music integration →