Casebook

Stories about the work: the decisions, the systems and what happened along the way.

6 articles · Casebook orderSystem TraceClear filters

System Trace
When a sale price disappeared between POS and commerce.
A promotion was saved in CounterPoint, but the sale price was missing in Shopify. I traced the integration and built read-only SQL diagnostics.
Data & integration
System Trace
Background audio over existing business infrastructure
I built a background-music application that connects an online audio stream to an existing PA system.
Infrastructure
System Trace
Preparing inventory transfers between ERP systems.
A converter that selects finished materials, prepares import files and keeps records for checking and correcting transfers.
Data & integration Operations
System Trace
Shared data for roadside and checkout displays.
Shared business-data feeds, adapted for a roadside sign and the customer displays at the tills.
Data & integration Communication
System Trace
Programme signup and email follow-up.
Connecting signup interests to programme emails, alongside the weekly availability campaigns I prepare manually.
Communication Data & integration
System Trace
The agent needs more than a prompt.
Giving AI agents substantial work, with enough context to proceed and clear limits on what they can decide.
AI Operations

When a sale price disappeared between POS and commerce.